SteelHead interface speed auto negotiates to 100 Mbps instead of 1 Gbps

Categories: SteelHead CX (Appliance), SteelHead Interceptor, SteelHead (Appliance), SteelHead EX (Appliance)
Solution Number: S31188

Issue

A SteelHead interface is configured for auto negotiation and is directly connected to a 1 Gbps switchport or router port interface with autonegotiation configured but negotiates a speed of 100 Mbps

Solution

Please ensure that a Cat6 or Cat5e Ethernet patch cable is in use and not a Cat5 patch cable. A Cat5 patch cable can only support up to 100 Mbps and force the SteelHead interface to auto negotiate a speed of 100 Mbps

Environment

Autonegotiation
Ethernet
1 Gbps
 
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
Last Modified: 2017-09-21
Can't find an answer? Create a case