SCC report cannot be exported as it exceeds max configured size

Categories: SteelCentral Controller for SteelHead (CMC-VE), SteelCentral Controller for SteelHead (Central Management Console)
Solution Number: S31046

Issue

A report export from the SCC fails with the error below in the system log

SCC export_reports[22338]: [export_reports.ERR]: export_reports: Report size XX MB cannot be exported as it exceeds max configured size of 15 MB.

Solution

This is because the report size exceeds the Max Email Attachment Size that is specified in the SCC Email configuration section.

Navigate to Administration > System Settings > Email then increase the value for the setting Max Email Attachment Size to a value greater than the report size being generated.

Environment

SCC
Report export
Email
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
Last Modified: 2017-08-29
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