SCC export_reports[22338]: [export_reports.ERR]: export_reports: Report size XX MB cannot be exported as it exceeds max configured size of 15 MB.
SCC report cannot be exported as it exceeds max configured size
Categories:
Solution Number:
S31046
Last Modified:
2017-08-29
Issue
A report export from the SCC fails with the error below in the system log
Solution
This is because the report size exceeds the Max Email Attachment Size that is specified in the SCC Email configuration section.
Navigate to Administration > System Settings > Email then increase the value for the setting Max Email Attachment Size to a value greater than the report size being generated.
Navigate to Administration > System Settings > Email then increase the value for the setting Max Email Attachment Size to a value greater than the report size being generated.
Environment
SCC
Report export
Email
Report export
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