How do I get the log files for SteelCentral Packet Analyzer Plus (PA+)

Solution Number:
S30868
Last Modified:
2018-08-21
Issue
I need to send the log files for Packet Analyzer Plus client. How do I do that?
Solution
Please navigate to the following directory and zip up the entire contents and send it to us:
C:\Users\<username>\AppData\Roaming\Riverbed\SteelCentral Packet Analyzer Plus\<version>

For example:
C:\Users\<username>\AppData\Roaming\Riverbed\SteelCentral Packet Analyzer Plus\<release version>
Environment
SteelCentral Packet Analyzer Plus, PA+
Attachments
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
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