CMC/SCC reports ' No upgrades available for this version. ' under remote images

Categories: SteelCentral Controller for SteelHead (CMC-VE), SteelCentral Controller for SteelHead (Central Management Console)
Solution Number: S30188

Issue

From the SCC WebGUI, MANAGE --> Upgrades --> Remote Images, this message appears:
"No upgrades available for this version."

Checking on the Riverbed support site, new version for upgrade is indeed available.

Solution

The issue is reported in public bug 276395 and the problem is fixed in the SCC software version 9.6.0 and 9.6.1 and later.
 

Environment

Issue reported for SCC running software version 9.2.0 and 9.5.0.
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
Last Modified: 2017-07-21
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